ScottishPower Pension Scheme
Your retirement benefits explained | December 2024
Welcome to your guide to the ScottishPower Pension Scheme. It explains everything you need to know about your retirement benefits in the Scheme including any choices you may need to make. It should be used at every stage of your retirement planning.
Please note that this guide is intended to be a general summary of the benefits the Scheme provides. As such, there may be individual circumstances which differ from the benefits set out in the guide and the Scheme’s Trust Deed and Rules will always take precedence over this guide.
The Scheme has two main Benefits Sections:
ScottishPower Benefits Section
FSLP Benefits Section
Some of the benefits in the Scheme differ depending on which Benefits Section you’re in.
Generally:
- If you joined before 1 January 1999, you’ll be a member of the ScottishPower Benefits Section.
- If you joined on or after 1 January 1999, you’ll be a member of the FSLP Section
If you were previously a member of the Electricity Supply Pension Scheme before your benefits were transferred into the Scheme from 1 September 2001, you may be a member of the ESPS Section. If you think you’re a member of the ESPS Section, please contact Aptia to confirm your specific benefits as details are not included here.
If you have any queries about the Scheme, please look on OneView or contact Aptia.
Independent financial advice
You should always consider taking independent financial advice before making any decisions about your retirement benefits. You can find a full list of FCA-regulated advisers at www.fca.org.uk/register.
How the Scheme is managed
Legal information The Scheme is managed by the Directors of SPPS Trustee Limited (the “Trustee”). It’s their duty to run the Scheme in the best interests of you and your dependants. Half of the Directors are appointed by the Company and half are appointed by members.
The Trustee runs the Scheme in accordance with current pension laws and a formal document which records the governance of, and benefits provided by, the Scheme, called the Trust Deed and Rules. This guide gives you a summary of the Scheme benefits, but if there are any differences then the Trust Deed and Rules and pension laws will override this summary.
All relevant Scheme documents are held on OneView. The Trustee Report and Accounts can be provided on request.
Data protection The Trustee needs to hold personal data about you and your dependants to be able to run the Scheme. The Scheme’s Privacy Information Notice can be found on OneView – this includes details of our advisers and service providers.
OneView If you can’t find what you’re looking for here, go to OneView at aptiaoneview.co.uk/spps.
OneView is your personal member portal, giving you 24/7 access to real-time information about your retirement benefits. Go to OneView if you need to:
- Update your personal details, such as your address or email.
- Nominate or update your dependants or beneficiaries and their contact details.
- Change the bank that your pension is paid into.
Watch this video to find out how to register and what you can do on OneView.
Help with problems We always aim to provide a high standard of service to you. Any day-to-day queries about the Scheme should be referred to the Contact Aptia Pensions website or telephone 0330 808 1523.
However, if you experience any problems that Aptia can’t resolve for you, the Trustee has an ‘Internal Dispute Resolution Procedure’ which is designed to deal with any complaints.
Please contact:
Claire Dunne - Pension Projects and Services Manager
Email - pensions@scottishpower.com
Address - ScottishPower Headquarters, 11th Floor, 320 St. Vincent Street, Glasgow, G2 5AD
Other useful contacts
Money & Pensions Service The Money & Pensions Service is available at any time to give you free information and guidance on pensions. It can also help anyone who has a problem, complaint or dispute with their occupational or personal pension scheme.
Email: contact@maps.org.uk
Address: Borough Hall, Cauldwell Street, Bedford, MK42 9AB
The Pensions Ombudsman The Pensions Ombudsman investigates and decides complaints and disputes of facts or law in relation to pension schemes. The Ombudsman is completely independent and there is no charge for this service.
Email: enquiries@pensions-ombudsman.org.uk
Address: 10 South Colonnade, Canary Wharf, London, E14 4PU
The Pensions Regulator The Pensions Regulator is the regulator of work-based pension schemes in the UK. The Pensions Regulator is able to intervene in the running of schemes where trustees, employers or professional advisers have failed in their duties. Its priority is to work with schemes to identify and reduce any risk to members’ benefits.
Online: thepensionsregulator.gov.uk
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